Returns from Germany
You have an unconditional and free right of return within 1 month
It is our utmost concern that you are satisfied with your purchase and enjoy it for a long time. If this should not be the case, you can of course return the articles from your purchase within 1 month. Please note our cancellation policy. The return is free of charge for you! We will gladly provide you with a return receipt for shipping with DHL.
Simple and fast return
- Please note our cancellation policy
- Fill out the online form below or use the pdf (filling out the form is not mandatory. You can also return the goods without the form)
- If possible, please use the same packaging in which your purchase was delivered for the return
- If available, please enclose a copy of the invoice so that we can quickly identify your return
- Print out the DHL return label free of charge for you (you will receive a link to our returns portal where you can print out the label), stick it on the parcel and hand it in at the nearest post office or hand it over to the DHL driver.
Returns from abroad
For returns from abroad please contact us directly. We will be happy to assist you with the return. Please note that we cannot pay for the costs of returns from abroad.